Wolverhampton disabled people's information service service

helping you to help yourself


One Voice is no longer running an advocacy service in Wolverhampton.We have been able to help disabled people and carers for many years, but now that time has come to an end.

We will be keeping our website up for a further year, so please download anything you think you might need in the future.

If you need help with Benefits you must use Citizens Advice Bureau, – you need to go to their nearest office to use the service, they do not have an appointment booking system.
If you are over 50,you can use AgeUK.

If you need help with debt or housing, or complaints, or other issues, please see if any of our downloads can help you.

If you need help with a child protection issue, please tell the social worker. If you cannot understand the proceedings, make sure they know this. If you have an impairment, they must make resonable adjustments so you can understand and take part in what happens.

If you have a housing or payment issue with Wolverhampton Homes, please contact them.

If you need help with something to do with your rights under the Care Act, please contact Pohwer: 0300 456 2370 or email pohwer@pohwer.net.

If you need help with forms like the Blue Badge form or Council Tax Reduction, or Warm Front Grant, fill in the form as best as you can – check if our downloads or directory will help. Remember to answer the questions, give as much information as possible, and if you dont understand the question, write that on the form. Try to get a friend or family member, or member of any groups you go to to help. Only ask people you know and trust.

If you know someone who has difficulties with reading and writing, make sure s/he lets the appropriate authorities know.

Councils, Health Authorities, and other places that provide services have a legal duty to give you information and help in a way you can understand, make sure your friend/neighbour/family member, knows this and tells the service provider this.

If you are having trouble with any of these things, contact your M.P.s office, or contact your local councillor – they serve you and have a duty to help you, or tell you about someone who can.

If you have problems having your say or being listened to, contact your councillor.

If you are feeling isolated or lonely, check our Directory for social groups in Wolverhampton. Also, Wolverhampton Homes runs a befriending group for disabled people you can fill in a form online to ask to join it:


If someone is bullying you by taking your money or threatening you, or belittling and mocking you, you can report it and get help:

  • Monday to Thursday 8:30am to 5pm, Friday 8:30am to 4:30pm call 01902 551199
  • For emergencies out of above hours 01902 552999
  • If immediate action is needed dial 999


Our best wishes to you all, for an independent future.

One Voice


New Blue Badge Rules proposed

The Department of Transport is considering widening the scope of Blue Badge scheme, so that people with less obvious impairments like autism and dementia are able to get blue badge parking. They are also looking at increasing the type of professionals who can assess...

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Benefit Appeals – what is the cost?

The cost to the mental health of disabled people who have had their disability benefits removed has been high. Many have experienced poverty, depression, and worsening health as a result of DWP decisions. Many have given up and accepted the decision because appealing...

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DWP not defending PIP Challenge

Last year, the DWP changed PIP rules for people with mental health problems, which meant that people who "cant follow the route of a familiar journey unless they have someone with them, due to overwhelming psychological distress" could no longer get high rate mobility...

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Legal Challenge to PIP on Mental Illnesses

Omega Care is offering a series of free bereavement support groups; Share experiences and learn from others in similar situations Discover new coping skills and begin to focus on the future Develop your own plan for moving forward with life   Friday 21st October 2016...

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A Wolverhampton Christmas Carol

The   Alzheimer's Society is putting on another of their fabulous Christmas Carol concerts in aid of people with Dementia tonight. Their annual Carol Concert will be returning to St Johns in the square, Wolverhampton on the 14 December! Come and join in for a magical...

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orange ribbon day

Today is orange ribbon day. It is the United Nations International Day for the Elimination of Violence against Women. It takes place during a 16 day campaign against on gender-based violence between 25th November and 10th of December And ask us to - turn the world...

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Universal Credit in wolverhampton

Wolverhampton will start full Universal Credit from 13th December 2017. This will effect all new claimants It will start at some parts of Wolverhampton postcodes before others because that is how Jobcentre Plus works. For example,  WV3 postcodes will go to full...

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PIP – Changes in guidance to DWP

Penny Mordaunt MP, Minister of State for Disabled People, Health and Work, has, this month made some changes to the guidance for the DWP about how they decide whether someone can do something safely and whether they require supervison which will help quite a few...

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Pension Changes

The Government is bringing forward the plan to increase the pension age. People who reach pension age between 2037-39 will be able to retire when they are 68. The government is doing this because the cost of pensions is getting much greater, because people are living...

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