Wolverhampton Advocacy Service

a One Voice project
for Wolverhampton, by Wolverhampton

The Wolverhampton Advocacy Service is run by One Voice.
One Voice been running advocacy services and other services for individuals and groups for over 20 years
Our advocacy service is run by advocates selected and trained from the groups of people the service is provided for.
Every year we recruit and train people from our user groups to become paid advocates.
If you are one or more of:

  • disabled person
  • older person
  • family carer
  • person with drug/alcohol misuse issues

Come and talk to us about training to be an advocate.

We give our service users the tools to help themselves: its a great feeling when you can fix your own problem because someone is helping you along the way. That is what advocacy is all about – being there to support you, help you to find the information you need, and have your say.

You can find lots of information, self-help packs and form letters on this website – free to download.
This includes things like a debt self-help pack, a letter to your GP asking for evidence for a benefit claim or appeal, advice and free layout of a will, plus lots of other useful help.
If you think there is something missing, tell us what it is, so we can add it.

By you and for you

Our advocates have had similar experiences to the people they help

User Friendly

We make appointments at a time and place to suit you

Problem Solvers

We help you to help yourself and have your say

Individual Support

We help you in a way that works for you.

Karen Ryder

Karen Ryder

Manager

Pam

Pam

Advocate

Jane

Jane

Advocate

Kevin Bailey

Kevin Bailey

Advocacy Co-ordinator

Kelly

Kelly

Advocate

Jan

Advocate

Linda

Linda

Advocate

Marion

Marion

Advocate

Judith

Judith

Advocate

Janet

Janet

Advocate

Karen

Karen

Advocate

Karen J

Advocate

What people think of our service

We have targets for how quickly we see a service user for the first time, at the service user’s convenience.

Everyone who uses our service is asked to fill out a form telling us what they thought of the service they got, how it could be improved etc.

 

  • People we have seen within 1 week of contact 100%
  • People who are happy or very happy with our service this year 100%
  • User ideas we have put into practice 100%